Refund and Returns Policy

1. Refunds

1.1. Defective Products: Dream Good Hosting will issue a refund if the product or service provided is defective. Minor variations or cosmetic defects may not warrant a refund, but significant safety or functionality issues that conflict with the product’s advertising will be addressed.

1.2. Sales Contract Breach: If Dream Good Hosting fails to fulfill the terms of the sales contract, customers are entitled to a refund. Sales agreements are legally binding contracts, and breaches will be rectified.

1.3. Cooling-Off Period: Buyers have three days to cancel purchases, depending on the value. This applies to sales made in specific locations (e.g., door-to-door or temporary retail spaces). If the purchase is at least $25 (door-to-door) or $130 (temporary retail), customers can cancel for a full refund until midnight of the third business day after the sale.

2. Returns

2.1. General Conditions: Dream Good Hosting accepts returns under the following conditions:

  • The product must be in saleable condition.
  • Customers must provide the receipt and original packaging (if applicable).
  • Dream Good Hosting reserves the right to verify the return request.

2.2. Refund Process:

  • Customers must contact Dream Good Hosting within the specified time frame.
  • Upon approval, customers will receive instructions for returning the product.
  • Refunds will be processed promptly upon receipt of the returned item.

3. Exclusions

3.1. Non-Refundable Items:

  • Services already rendered (e.g., domain registration, hosting setup).
  • Customized or personalized products.
  • Digital products (e.g., software licenses, downloadable content).

3.2. No Refund for Change of Mind:

  • Dream Good Hosting does not provide refunds for customer change of mind or unwanted gifts.

4. Contact Information

For any refund or return inquiries, please contact our customer support team at